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I never answer the phone now if we are eating. MTL always says 'If it's important they'll ring back. And I don't think we are ever rude.


You couldn't be rude if you tried ;o)
That's another thing, I never call during the lunch hour (12:00-1:00pm) I always print and mail my letters or go to lunch myself during that time. I really do try to make things easier on the people I call, I know we all have lives and things to do during the day!

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